Televisits

TELEVISITS

NOW OFFERING TELEVISITS WITH
Healow logo

The Allergy, Asthma & Sinus Center is excited to offer televisit, a way for you to have direct contact with a board-certified allergist via a desktop, laptop or mobile device. Whether you're suffering from spring allergies (itchy eyes, a runny nose, and sneezing) or needing a follow-up appointment, a televisit may be the perfect way for you to see an allergy expert from the safety and privacy of your home. With live, two-way audio and video communication between you and your provider, you can have remote care with the one-on-one, personalized interaction that is so valuable.


What you will need:

  • A laptop or desktop computer with audio and video capabilities – or – a  smartphone with the Healow app.
  • Internet connection.
  • For current allergy patients: your Patient Portal username and password. If you have forgotten your username, please try your first and last name and your year of birth (without spaces). If you have not been web enabled or setup for Patient Portal, please contact us at 866-231-0701.


New patients:

New allergy patients can book an in-person appointment online. If you would like a televisit as a new patient, please call us at 866-231-0701 and let the scheduling personnel know you're interested in a televisit. We'll help get you started!


Instructions for the Healow app:


For iOS (Apple devices):

  1. Open the App Store.
  2. Search for and install the Healow app.
  3. Open Healow app.
  4. Allow Healow to send you notifications.
  5. Click the Get Started button.
  6. Allow Healow to access your location (either While Using App or Once).
  7. Enter Practice Code BJAHAD  and click Log In.
  8. Log in to your Patient Portal account.
  9. Agree to Terms & Conditions.
  10. Create and confirm your 4-digit PIN for Healow. You can then choose to Turn on Touch  ID or Not Now.
  11. Accept permissions to allow Healow to take photos and have access to your microphone  and camera (You may be asked to verify your phone number via a Healow verification code sent via text. Enter your code as received when prompted.)


For Android:

  1. Open Play store.
  2. Search for and download the Healow app.
  3. Open Healow app.
  4. Allow Healow to send you notifications.
  5. Click the Get Started button.
  6.   Enter the practice ID: BJAHAD and click Log In .
  7. Log in to your patient portal account.
  8. Accept Terms of Use.
  9. Create and confirm your 4-digit PIN for Healow.
  10. Accept permissions to allow Healow to take photos and have access to your microphone and camera.


If you have any problems, please contact us at 1-866-231-0701 and we'll be glad to help.

We look forwarding to seeing you online or in person at one of our clinic locations soon!


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